AISWare CRM- Products -Asiainfo

AISWare CRM

AISWare CRM (Customer Relationship Management) is micro-service and cloud based and supports multiple industries. It runs perfectly on mainstream technology platforms, such as AIF and AWS, and mainly serves customer relationship management and digital customer operation for digital transformation. Based on the "customer-centric" concept, it provides intelligent marketing, customer management, channel management, partner management, and business process management. It has a series of standard business capabilities and general capabilities built in to help enterprises customers improve marketing efficiency and customer satisfaction.

Functional architecture

Product strengths

Diversified Contact-point Applications

In accordance with the current Internet trend, we provide customers with a variety of scenarios and personalized customer interaction services, mainly including digital channels, customer operations, partner management, B2B management, intelligent marketing and other applications to meet enterprises' demands of non-interrupt interaction with customers through multiple contact-points.
Standard Business Capabilities

It provides standard business capabilities that have been proven in a wide range of scenarios and have been tested for a long term, enabling business development and launch through GUI-based configuration to help customers with quick time to market.
Flexible Customized Support Platform

Based on standard business processes and capabilities, AISWare CRM adopts business customization tools such as business process customization, contact-point framework, experience design, and application management. Customers can transform business processes according to their own needs to meet business needs and to adapt to rapid changes in business needs.

Customers

AISWare CRM is widely used in telecom, cable, finance and other industries. It successfully launched in China Post Group and other enterprises.

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AISWare CRM

Based on the “customer-centric” concept, it provides intelligent marketing, customer management, channel management, partner management, and business process management to help enterprises customers improve marketing efficiency and customer satisfaction.

AISWare CRM

Functional architecture

Product strengths

Diversified Contact-point Applications

Standard Business Capabilities

Flexible Customized Support Platform

Customers

Successful Cases

AsiaInfo assists an operator group to set sail for CRM centralization

AISWare CRM assists a group company to achieve digital transformation

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Solutions & Services

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