Based on Enterprise WeChat, build a corporate private traffic pool, and provide a series of operation tools for the full process of connecting, understanding, managing, activating and converting customers, after-sales service, etc. to deeply serve private domain customers and realize digital operation.
Connect with online channels based on social communication
Provide handy tools to enrich marketing services Manage operation by tasks to improve marketing efficiency
Build marketing scenarios to improve service perception Build precision marketing to boost income
When customers contact AMs by dynamic QR codes of channels, the system matches welcome messages and customer tags to support smooth traffic guidance of companies
Integrate popular corporate tags and employee-defined tags to create comprehensive and solid customer portraits, in order to recommend services to different people and achieve refined operation
The chat sidebar of Zhiweiguanjia provides a variety of tools such as customer follow-up records, marketing material library, and common scripts to provide personalized services
Provide multiple marketing tools such as task management, customer care, mass texting assistant, poster DIY, etc. to help employees maintain customers and promote business quickly
With the ability to archive session content, viewing message records at any time and sensitive word warning are supported to help companies monitor service quality and compliance of employees
Combine high-quality marketing content, communication power and a huge private traffic pool to design a sustainable marketing campaign of new customers + fission + promotion + conversion
A provincial company of China Mobile launched new customer attraction activities through Zhiweiguanjia. After employees add customers, the welcome message will automatically send a newcomer gift activity, and eligible customers can receive a 3GB data traffic package. The format of activity was simple and clear..
On the eve of the Spring Festival, a provincial company of China Unicom launched the “Opening Lucky Bag for New Year” activity through Zhiweiguanjia, taking advantage of the holiday to carry out customer care and maintenance activities to enhance customer perception. During the activity, target users were covered by mass texting...
China Mobile carried out customer attracting activities through Zhiweiguanjia in a province. By promoting the “Lucky Wheel” activity both online and offline, users added the Enterprise WeChat customer service staff to receive data traffic rewards after winning the prize, and then invited friends...