AISWare Smart Info WeChat Matrix Operation Management platform: Create A Great Blueprint For Operator With Two-level Coordination & Frontline Empowerment
As an important “Internet+” Application, WeChat has become the biggest channel of Internet traffic and distribution. A provincial Operator has 35 branches and operates 30 WeChat subscription. Among them, 4 branches have their own server develop department, 10 branches use third-party operation platforms, and 16 branches have no WeChat subscription support capacity. These WeChat subscriptions do not have uniform name and image, could not provide the unified services.
In order to solve the WeChat subscriptions management problems, the provincial Operator introduce AISWare Smart Info products to guarantee the operation efficiency and effect of various WeChat subscription. The Smart Info operation and IT sport team from AsiaInfo build the WeChat Matrix Operation Management platform, and formed the "1 + N + X" matrix operation mode (hereinafter referred to as WeChat E-Matrix) of all departments of the provincial company and local branches to integrate resources and sport the unified operation of various WeChat subscription.