AsiaInfo Technologies + Alibaba Cloud | Collaborative Breakthrough in Large Model Enabling AI Accessible to All Industries!

2025-04-14 Asiainfo

AsiaInfo Technologies: A leading provider in information technology products and services. 


Alibaba Cloud: A global leader in cloud computing and AI technology. 


AsiaInfo Technologies + Alibaba Cloud = A Full-Stack Cloud and AI Service Provider Covering "Requirements Analysis, Consulting & Planning, Product R & D, Implementation & Delivery, Operations & Maintenance"! In the AI era, AsiaInfo Technologies and Alibaba Cloud work together to make AI accessible to the government and enterprise customers from various industries in an efficient and cost-effective way.

 

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#1 AI + Government Affairs


A city in Eastern China: In-depth intelligent transformation of the cognitive hub


Relying on the large models, AsiaInfo Technologies and Alibaba Cloud work together to optimize the process of government affairs service, creating a "One-Stop Online Platform" that achieves efficient integration and intelligent handling of government affairs service. This delivers real-time consultation responses to citizens and drives the intelligent transformation of government affairs service. 


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Highlights:


Intelligent guidance and handling for high-frequency service items, with 40-fold efficiency improvement: Relying on the government affairs knowledge-specific large model base, AsiaInfo Technologies and Alibaba Cloud have achieved intelligent guidance and handling for 97.3% high-frequency service items. It has gathered dozens of enterprise-related datasets, 500+ systematic knowledge points and 2,300+ high-frequency consultation scenarios, and completed the online reconstruction of nearly 100 cross-departmental processes. The platform now handles 2,500+ daily consultations, marking a 40-fold efficiency improvement compared to the previous system.

 

  

Dual enhancement in consultation capability and service experience: In enterprise-related service scenarios such as government affairs service procedures, application materials, key requirements and special case handling, the platform enables to deliver 10+ rounds of natural language consultation service with over 90% accuracy for high-frequency items, significantly improving the quality and efficiency of government affairs service.

 

#2 AI + Electric Power


A central state-owned enterprise listed on Fortune Global 500: In-depth model training under complex scenarios


In terms of China's first 100 billion grade multimodal industry-specific large model project, AsiaInfo Technologies leverages its unique industry insights and robust technical capabilities to collaborate with Alibaba Cloud in enabling intelligent diagnostics and health index prediction for the customer's power equipment, significantly enhancing the grid's operational efficiency & stability and advancing the construction of a national new energy system.

 

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Highlights:

 

Application of complex fault diagnosis:  AsiaInfo Technologies and Alibaba Cloud have worked together with the customer to successfully address the challenges on accurate localization for complex fault and real-time early warning in grid equipment's intelligent diagnostics scenarios which are characterized by high deployment complexity and domain-specific expertise.

 

Real-time fault localization, with 42% cost reduction: To address multidimensional coupling challenges involving 7 major equipment categories, 53 fault modes and dynamic meteorological interference, a large model base with 10¹⁸ parameter space has been established. This system achieves comprehensive knowledge fusion, effectively responses to 403 grid indicators and 53 fault modes, transforms 3,000+ industry characteristics into precise diagnostic rules, and overcomes technical bottlenecks in real-time alignment of multi-source data under dynamic environmental conditions. It is characterized by real-time fault localization, 5-fold accuracy enhancement, 92.7% diagnostic accuracy rate, the industry's first equipment health index prediction system, and operation & maintenance cost reduction by 42%.

 

#3 AI + Photovoltaic


A leading photovoltaic enterprise: Building AI-driven efficient application across multiple scenarios


AsiaInfo Technologies, leveraging Alibaba Cloud's 100 billion time series data processing large model training framework, has empowered the customer to apply the large model in critical scenarios such as power generation prediction and intelligent customer service, significantly enhancing enterprise's operational efficiency and market competitiveness, and achieving a leap from technological empowerment and digital-intelligent transformation to commercial value realization.

 

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Highlights:


Accurate prediction of new energy power generation capacity and power generation revenue: With robust data processing capabilities to support the running of hundreds of millions of IoT data points and precise analysis, this system helps the user reduce electricity cost by 25%. It enables rapid and precise prediction of power generation capacity, power generation revenue and equipment operating status, while supporting the energy storage system to automatically discharge during peak hours and recharge during valley hours, significantly enhancing energy utilization efficiency.

 

  

8-fold enhancement in intelligent customer service response speed: AsiaInfo Technologies has tailored an intelligent customer service solution covering 20 business scenarios for a global channel sales company, achieving an 8-fold enhancement in customer service response speed.



#4 AI + Manufacturing Industry


Subsidiaries of a central state-owned enterprise listed on Fortune Global 500: AI-driven automatic operation

 

Relying on the large model capabilities, AsiaInfo Technologies and Alibaba Cloud empower the customers with AI file parsing, intelligent customer service, BOM material search, intelligent investment promotion and purchase, intelligent decision, intelligent risk control, intelligent marketing, intelligent fabrics manufacture and intelligent To B proposal, comprehensively enhancing the enterprise's operation and production efficiency.

 

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Highlights:

 

AI file parsing and intelligent data Q & A: Delivering precise results through multimodal file parsing; supporting data Q & A necessary for daily work, and achieving real-time business tracking in combination with the statements.

 

  

AI after-sales assistant: Supporting product consultation, instruction manual download, fault consultation, automatic replenishment, evaluation analysis, and generation of after-sales report. AI-empowered safety prevention: Supporting intelligent Q & A on safety regulations, and assisting safety officers in locating, identifying, supervising and rectifying the safety issues.

 

#5 AI + Industrial Control on Electrical Appliances


A foreign-invested enterprise listed on Fortune Global 500: Building a secure and efficient knowledge base and Q & A system


AsiaInfo Technologies and Alibaba Cloud assist the customer in resolving cross-departmental and cross-domain data integration and management challenges, enabling the construction of a precise and secure intelligent knowledge management and Q & A system to enhance engineers' efficiency and accuracy in information retrieval and business processing.

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Highlights:

 

Intelligent Q & A with efficiency and security: Relying on the large models, a comprehensive knowledge management platform is established to meet the demands such as private domain data governance, intelligent Q & A, history querying and privacy protection, achieving over 80% accuracy in Q & A.

 

#6 AI + Petroleum and Petrochemical


Research institutions affiliated to a central state-owned enterprise listed on Fortune Global 500: Building a knowledge base to support scientific research


Relying on the large models, AsiaInfo Technologies and Alibaba Cloud have built a scientific research knowledge base and developed intelligent writing tools, assisting the customers in achieving internal knowledge management, application and technical research, and building an industry-leading "Industry-Research-Application" scientific paradigm.


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Highlights:

 

Intelligent writing and automated generation: Assisting the users in rapid document drafting, text polishing and creative inspiration, while auto-generating market analyses and high-quality research reports.

 

  

Efficient parsing and enhanced innovation: Building AI text parsing capabilities, automatically forming innovative ideas, refining innovative viewpoints, and providing specialized "Extended Brain" for researchers.

 

Currently, large model-based AI technology is sparking a wave of application in vertical industries. AsiaInfo Technologies and Alibaba Cloud have formed the end-to-end large model "product+service" capabilities covering the entire business process. In the future, AsiaInfo Technologies and Alibaba Cloud will continue to deepen cooperation, explore the potential of large models, expand new business areas, and assist government and enterprise customers in accelerating their digital intelligence transformation!