U Mobile (Malaysia)
- Over 3 million subscribers
- Veris BI Business Intelligence system
- 3G & LTE provider
- Veris CRM customer relationship management system
U Mobile is the exclusive 3G service provider in Malaysia, known for its quality voice and data services paired with unique best-value propositions. Launched in September 2007, U Mobile has its own 3G network infrastructure and partners with Maxis to expand the coverage. Its HSPA enabled network supports 42 Mbps high-speed mobile broadband – the fastest and most affordable in the country and a LTE network is being deployed.
To boost its momentum of innovation, in April 2011 U Mobile decided to invest in our state of the art Veris CRM and Veris BI solutions. Speaking about the agreement, Dr. Kaizad Heerjee, Chief Executive Officer, U Mobile Sdn Bhd said: "We are excited to have AsiaInfo as our latest partner committing to work with U Mobile in meeting our goal of becoming a major mobile services provider in Malaysia. By providing us with their best-in-class IT solutions, AsiaInfo will enable U Mobile to enhance our business operations by elevating our efficiency and effectiveness. This move also increases our business insight and productivity, as well as improving response times."
Later, while launching a new product -the Unlimited Mobile Internet (UMI), the CEO said,"Customer satisfaction is very important to us at U Mobile and as such, we are constantly working to improve our level of Customer Relationship Management (CRM) and Business Intelligence. U Mobile achieves this by leveraging on the experience of international companies, the most recent being our partnership with AsiaInfo who has a proven record and experience in providing telecommunication software solutions and related services. This value I believe sets us apart from our competitors and allows us to stay ahead of the trends with products like UMI."