- 38 millions subscribers
- Largest mobile operator in Thailand
- 50% market share
- Billing and Online Charging System from AsiaInfo
- Launched world's first service customization
Advanced Info Service (AIS) went live with the Veris Billing platform at the beginning of 2015. The solution is currently supporting pre-paid subscribers across 3G service offerings. Migration of Post-paid is underway.
Working with AsiaInfo, AIS has brought to market “YOU! Mobile”, a new offering that allows AIS' pre-paid customers to design their own mobile packages. For their post-paid customers, AIS launched "YOU! SWOP" which allows subscribers to customize their monthly plans. Via this service customers can also convert their spare voice minutes into mobile data at any point, in real time, and vice versa.
In giving customers this granular level of control and visibility over their mobile spend, AIS is demonstrating true innovation and differentiation – a fact that has been recognised with favorable customer feedback, great media coverage and a nomination for an innovation award at Mobile World Congress 2015.
The unique services launched by AIS are powered by technology from AsiaInfo. The Veris Billing solution from AsiaInfo includes Real-time Self Service which offers subscribers a truly personalized customer experience. It has helped AIS to realize their goal of delivering value for every Baht spent by their customers.
AsiaInfo has demonstrated its commitment to AIS by setting up a lab facility in Bangkok to collaborate with AIS on delivering new service offerings to market.